DOCKBLOX Return Policy
At DockBloxx, we pride ourselves on our exceptional customer-centric return policy. We understand that sometimes a product just is not what you were expecting or simply will not work for your application. If for any reason you are not completely satisfied with a product, return it within 60 days for a no hassle exchange or simply return your item(s) for a full refund.
Return Requirements:
- Shipping and handling fees, if applicable, are non-refundable.
- Return shipping is prepaid by customer unless item arrives incorrect, damaged, or otherwise unacceptable due to our error.
- You must follow the below return process and receive an RMA number in order to receive credit for a return.
- Returns are not accepted on any special order items or built-to-order
items.
Return Process
- Fill out the “Return Authorization Form” below to receive approval and an RMA number.
- You will receive your refund within 10 business days of receipt of returned merchandise.
Returns
"*" indicates required fields