Return Policy
At DockBloxx, we pride ourselves on our exceptional customer-centric return
policy. We understand that sometimes a product just is not what you were
expecting or simply will not work for your application. If for any reason you are
not completely satisfied with a product, return it within 60 days for a no hassle
exchange or simply return your item(s) for a full refund.
Return Requirements:
- Shipping and handling fees, if applicable, are non-refundable.
- Return shipping is prepaid by customer unless item arrives incorrect,
damaged, or otherwise unacceptable due to our error. - You must follow the below return process and receive an RMA number in
order to receive credit for a return. - Returns are not accepted on any special order items or built-to-order
items.
Return Process
- Fill out the "Return Authorization Form" below to receive approval and an
RMA number. - You will receive your refund within 10 business days of receipt of returned
merchandise.